Privacy Policy | Beauty Right Back

BeautyRightBack Inc. Privacy Policy

Our collection, use, and sharing of personal and other information about You is subject to Our Privacy Policy. You consent to the collection, retention, use, and sharing of this information as set forth in Our Privacy Policy.

Service Modifications

We reserve the right, at our discretion, to modify, add, or discontinue the BeautyRightBack Services or any portion thereof, at any time, for any reason, and without liability to you. However, We reserve the right to make such modifications, additions, or discontinuances without such notice if needed to comply with law, protect or enforce legal rights, or otherwise to address or prevent an emergency. If We make material changes to the Salon Services that: (a) reduce the functionality available to You on such Salon Service and (b) are mandatory (i.e., do not require You to update the BeautyRightBack Software to become effective); You may terminate Your account accordingly within ten (10) days of such modifications and receive a pro-rata refund for any amounts prepaid, but unused for such Salon Services. We reserve the right at any time to charge fees for access to all or portions of the BeautyRightBack Services and change any such pricing at any time provided that any changes will not affect the fees for any Salon Services that You have already paid for.

Our Ownership; Our Proprietary Rights

The BeautyRightBack Services are owned and operated by BeautyRightBack, Inc. The BeautyRightBack Services, content, visual interfaces, information, graphics, design, compilation, computer code, products, software, services, including the mobile device applications, and all other elements of the BeautyRightBack Services (collectively, the “Materials”) are protected by United States copyright, trade dress, patent, and trademark laws, international laws and conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. All Materials contained in the BeautyRightBack Services are the property of BeautyRightBack or its subsidiaries or affiliated companies and/or third-party licensors. All trademarks, service marks, and trade names displayed on the BeautyRightBack Services are proprietary to BeautyRightBack or its affiliates and/or third-party licensors. Except as expressly authorized by BeautyRightBack under this Agreement, You agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise use the Materials.

Information We Collect

Data provided by you, including:

Contact and Registration Data. If you access our Platform and/or register for an account, we will collect Personal Data such as your first and last name, username and password, email, mobile or other phone number, mailing address, and zip code, as well as any other Personal Data you choose to provide, including a profile picture and your preferred location. If you have registered for an account, you may log in to review and update your information and preferences.
Transaction Information. If you become a BeautyRightBack Subscriber and utilize a direct payment method such as a credit card, we will collect information related to the payment for our Services, such as your credit/debit card information, billing address, and other related transaction information, either directly or through our payment provider. If you pay for our Services by requesting payroll deduction, we will receive confirmation of the transaction from your employer.
Communications, Surveys, and Reviews. We will also collect information when you communicate with us, such as through emails or other communications that you send us, exchanges through the website or app, or exchanges through social media. If we ask you to provide feedback by completing a survey or by offering a testimonial or review, we will collect any information you choose to provide.

Data collected about you, including:

Appointment/Location Data. We may collect location data from your mobile device in order to validate your appointment data to the extent that it is enabled in your device settings.
Data from Social Media Apps. If you link your BeautyRightBack account to any social media profile, or otherwise interact with us through a social media site (e.g., by logging in through Facebook or by clicking a Facebook “like” button), the social media network may share information with us. You can access and revise your information-sharing practices in the privacy settings of such social media sites.
Usage Information. We will collect information about how you interact with and use our Services, such as your “check-in” with a Third Party Provider or other proof of your access and/or use of the Services of a Third Party Provider, virtual or in-person classes that you book and/or attend, and workouts you log.
Device Data. When you interact with our Services, either on our website or through our mobile app, we automatically receive and record data which may include your IP address, geolocation data, device identification, “cookie” data (please see below), the type of browser and/or device you're using to access our Services, the page or feature you requested and time of access. If you choose to do so and your Program sponsor allows, you may allow us to collect and analyze information about your wellness and fitness, including but not limited to the number of steps you walked, your fitness and wellness information, using the HealthKit framework from Apple, Inc., or another tool. The information you provide to HealthKit (or such other tool) is governed by Apple's privacy terms (or the terms of the applicable tool) is governed by Apple’s privacy terms (or the terms of the applicable tool).

Data from other sources. This includes:

Eligibility Information. To offer you our Services and confirm your eligibility for the BeautyRightBack Platform, please refer to the Terms of Service.
Referral Information. When our referral services are utilized (for example, to refer a local Salon to the BeautyRightBack network), we receive the referred person's data or the personal data for a referred company.
Publicly available sources. BeautyRightBack may receive data from publicly available sources.

Information you give us, you choose to give us certain information when using our services. This includes:

When you create an account, you provide us with at least your phone number and email address, as well as some basic details necessary for the service to work, such as your gender and date of birth.
When you subscribe to a paid service or make a purchase directly from us (rather than through a platform such as iOS or Android), you provide us or our payment service provider with information, such as your debit or credit card number or other financial information.
When you participate in surveys, focus groups or market studies, you give us your insights into our products and services, responses to our questions and testimonials.
When you choose to participate in our promotions, events or contests, we collect the information that you use to register or enter. If you contact our customer care team, we collect the information you give us during the interaction. If you share with us information about other people (for example, if you use contact details of a friend for a given feature), we process this information on your behalf in order to complete your request. We also process your chats with other members as well as the content you publish, as necessary for the operation of the services.

Information we receive from others:

Social Media: You may decide to share information with us through your social media account, for instance if you decide to create and log into your BeautyRightBack account via your social media or other account (e.g., Facebook, Google or Apple) or to upload onto our services information such as photos from one of your social media accounts (e.g., Instagram or Spotify).
When you use our services, this generates technical data about which features you’ve used, how you’ve used them and the devices you use to access our services. See below for more details:
Usage Information: Using the services generates data about your activity on our services, for instance how you use them (e.g., when you logged in, features you’ve been using, actions taken, information shown to you, referring webpage address, and ads that you interacted with) and your interactions with other members (e.g., members you connect and interact with, when you exchanged with them, number of messages you send and receive).
Device Information: We collect information from and about the device(s) you use to access our services, including hardware and software information such as IP address, device ID and type, apps settings and characteristics, app crashes, advertising IDs (which are randomly generated numbers that you can reset by going into your device’s settings), identifiers associated with cookies or other technologies that may uniquely identify a device or browser.

With your consent, you grant us permission to collect your precise geolocation (latitude and longitude). The collection of your geolocation may occur in the background even when you aren’t using the services if the permission you gave us expressly permits such collection. If you decline permission for us to collect your precise geolocation, we will not collect it. Similarly, if you consent, we may collect photos and videos (for instance, if you want to publish a photo or video or participate in streaming features on our services).

Cookies and Other Similar Data Collection Technologies

We use and may allow others to use cookies and similar technologies (e.g., web beacons, pixels, SDKs) to recognize you and/or your device(s). You may read our Cookie Policy for more information on why we use them and how you can better control their use.

Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a “Do Not Track” (“DNT”) feature that tells a website that a user does not want to have his or her online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many businesses, including BeautyRightBack, do not currently respond to DNT signals.

How Does BeautyRightBack Use My Personal Data?

BeautyRightBack processes your Personal Data for various purposes, including service delivery, eligibility confirmation, subscription management, content recommendations, and participation in activities like sweepstakes and surveys. We use specific categories of data—such as Contact, Registration, Usage, Transaction, Enrollment, Eligibility, Location, and Device Data—under legal bases including contract performance, legitimate interests, consent, and legal compliance. Additionally, we handle your data for resolving issues, developing features, processing payments, fulfilling third-party obligations, addressing IP or misconduct reports, managing legal claims, business planning, and fraud prevention.

Information for Supplemental Services

This section provides information on how BeautyRightBack collects and processes your personal data when you agree to receive communications regarding BeautyRightBack products, services, or events before creating a BeautyRightBack account. By agreeing to receive communications regarding products, services, or events, you acknowledge that any personal data provided by you will be processed in accordance with this Privacy Policy.

How We Share Your Personal Data

Your personal data may be disclosed to relevant third parties involved in the communications, to other BeautyRightBack affiliates, and as disclosed in the BeautyRightBack Privacy Policy.

International Transfers and Retention

We may transfer, store, and process your personal data outside of your country of residence for the purposes of organizing communications in accordance with applicable law, and as explained in this Policy. As explained in this Policy, BeautyRightBack will delete your data once the applicable retention period has expired in accordance with applicable law.

Your Preferences and Your Legal Rights

You may manage your receipt of communications from BeautyRightBack by following the directions provided in the communication (for example, by clicking on the “unsubscribe” link located at the bottom of BeautyRightBack marketing emails). Please note that you may still receive important business communications regarding your current relationship with BeautyRightBack even if you opt out of marketing communications. You have a right to request access, update, delete, or correct your personal data, where these rights are provided by applicable law and subject to certain exceptions. To exercise your rights, please contact us.

How Does BeautyRightBack Share My Personal Data?

We may share your Personal Data as described in this Privacy Policy or where we have provided you with prior notice and, to the extent applicable law requires, obtained your consent. BeautyRightBack may share your Personal Data with the following parties for the reasons discussed below:

Third Party Providers: We may share your Personal Data with Third Party Providers (such as a Salon, beauty product company, third-party app, or other partner entity) to facilitate your use of their services, including to ensure your check-in if required, to facilitate and process your booking and payment to the Provider, and to allow the Third Party Provider to operate their business as disclosed in that Third Party's terms and privacy policy.
Vendors: We may share Personal Data with companies who perform services on our behalf, including providers that help us send communications, analyze data, and maintain our websites and the BeautyRightBack Platform.
Social Media and Third-Party Apps: We may share information with social networks when you use our Services to interact with a social media site (e.g., you click a Facebook “like” button), or connect to our Services through social media.
Affiliates: We may share your Personal Data with BeautyRightBack corporate affiliates, such as parent or sister entities, in order to administer our Services and operate, evaluate, and improve our business.
Legal and Compliance: We may disclose your Personal Data as required or permitted by law, regulation, or legal process, including to respond to an inquiry from a governmental or law enforcement agency or a court order.
Corporate Transactions: If we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, your Personal Data could be one of the assets transferred to or acquired by a third party.

Your Rights

We want you to be in control of your information, so we want to remind you of the following options and tools available to you:

Access / Update tools in the service: Tools and account settings can help you access, rectify or remove information that you provided to us and that’s associated with your account directly within the service. If you have any questions on those tools and settings, please contact our customer care team for help.
Device permissions: Mobile platforms can have permission systems for specific types of device data and notifications, such as phone contacts, pictures, location services, push notifications, and advertising identifiers. You can change your settings on your device to either consent or oppose the collection or processing of the corresponding information or the display of the corresponding notifications. Of course, if you do that, certain services may lose functionality.
Uninstall: You can stop all information collection by an app by uninstalling it using the standard uninstall process for your device. Remember that uninstalling an app does NOT close your account. To close your account, please use the corresponding functionality on the service.
Account closure: You can close your account by using the corresponding functionality directly on the service.

We also want you to be aware of your privacy rights. Here are a few key points to remember:

Reviewing your information: Applicable privacy laws may give you the right to review the personal information we keep about you (depending on the jurisdiction, this may be called right of access, right of portability, right to know, or variations of those terms). You can exercise this right by putting in such a request.
Updating your information: If you believe that the information we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, object to or restrict its processing, please contact us.
Proof of identity: For your protection and the protection of all of our members, we may ask you to provide proof of identity before we can answer the above requests. Keep in mind, we may reject requests, including if we are unable to authenticate you, if the request is unlawful or invalid, or if it may infringe on trade secrets, intellectual property, or the privacy or other rights of someone else.

How Long We Retain Your Information

We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law. If you decide to stop using our services, you can close your account and your profile will stop being visible to other members. Note that we will close your account automatically if you are inactive for a period of two years. After your account is closed, we will delete your personal information as laid out below:

Safety retention window: We implement a safety retention window of three months following account closure, or one year following an account ban. During this period, we keep your information in case it might be necessary to investigate unlawful or harmful conduct.
Limited data for legal obligations: We maintain transaction data for 10 years to comply with tax and accounting legal requirements and credit card information for the duration users may challenge a transaction.

Disclosures for California Users

This section uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of 2020) and its implementing regulations (collectively, the “CCPA”). California users may contact us to request details about the personal information we collect about them, and may have rights to access, delete, or opt-out of the sale of their personal data, subject to limitations.

Privacy Policy Changes

Because we’re always looking for new and innovative ways to help you build meaningful connections and strive to make sure explanations about our data practices remain up-to-date, this policy may change over time. We will notify you before any material changes take effect so that you have time to review the changes.

We expect everyone on BeautyRightBack to treat each other respectfully, with kindness and compassion. We do not tolerate hateful, hurtful, or harassing content on BeautyRightBack. Below are our community guidelines and moderation standards. If you see anyone who violates these guidelines, please report them to us right away.

Harassment

People found to be sending harassing messages will be banned. Additionally, profile content itself should also be respectful and kind. Profile essays which are found to be overly combative or hateful may be removed or may even result in your profile being banned. Do not engage, or encourage others to engage, in any targeted abuse or harassment against any other user. Reports of stalking, threats, bullying, or intimidation are taken very seriously.

The use of inappropriate or offensive behavior of any form on the BeautyRightBack Platform is strictly prohibited. Any user found to be violating this policy will be subject to an immediate and permanent ban from the Platform, without prior notice. This includes, but is not limited to, uploading, sharing, or transmitting inappropriate materials, or engaging in inappropriate conduct with other users.

Hate

Any content (including in profiles and messages) that promotes or condones racism, bigotry, violence, hate, dehumanization, or harm against individuals or groups based on things like race, ethnicity, disability, age, nationality, sexual orientation, gender, gender identity, religion, appearance, or occupation/association with a group is strictly forbidden and may result in you being permanently banned. This includes but is not limited to:

Symbols of hate groups in photos, racist or offensive memes, etc.
Hateful slurs, offensive statements, coded language, dog whistles, or references to being a member of a hate group.
Giving approval (even tacit) or statements of support towards a hate group or their ideals.

It also includes your reports to BeautyRightBack staff: if you flag a profile for no other reason than being trans, for example, it may result in your own profile being banned.

Private Information

Don't publicly broadcast any private information, yours or anyone else's. This includes social security numbers, passports, passwords, financial information, or unlisted contact information, such as phone numbers, email addresses, home/work address.

Illegal Behavior

Discussion or promotion of anything illegal is not allowed and will result in getting you banned. This includes illegal sexual acts, drug dealing, fraud, threats, or anything else that is against the law.